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December 5, 2014

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2012 National Patient Experience Study

July 1, 2013

You may have seen this before, but I found this to be an interesting read.

J.D. Power and Associates Reports:


Patient Satisfaction Influenced More by Hospital Staff than by the Hospital Facilities

 

http://www.jdpower.com/content/press-release/vANCTZa/2012-national-patient-experience-study.htm

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